GlobalAI Cloud Inc. ("Company," "GlobalAI," "we," "us," or "our") is an Artificial Intelligence (AI) company focused on providing leading-edge compute infrastructure to enterprise and sovereign customers.

This Privacy Policy is designed to help our customers understand how we collect, use, process, and share your personal information, and to help you understand and exercise your privacy rights.

Your use of our Services is also subject to our Terms of Use, Cookie Policy, and Accessibility Statement.

1. Scope and Updates to This Privacy Policy

This Privacy Policy applies to personal information processed by us, including on our websites and other online or offline offerings (collectively, the "Services").

This Privacy Policy does not apply to Customer Data processed on behalf of our customers through their use of our Services. Processing of Customer Data is governed by separate agreements between Global AI and its customers.

We may revise this Privacy Policy from time to time. Any updates will be reflected in the latest version published on Global AI’s official website.

2. Personal Information We Collect

The categories of personal information we collect depend on how you interact with us and our Services.

2.1 Personal Information You Provide to Us Directly

We may collect personal information such as:

Email address
Phone number
Mailing address
Business contact information

This information may be collected when you:

Request information about our Services
Register for updates or communications
Request customer or technical support
Submit forms through the Site
Attend conferences, trade shows, or events
Engage in partnership or business-development discussions

2.2 Personal Information Collected Automatically

We may automatically collect information including:

IP address
Browser and device information
Cookie identifiers
Usage activity
Location information derived from IP address
Analytics and engagement data
Biometric Information for consenting individuals accessing our data center facilities

We may use:

Cookies
Pixel tags
Web beacons
SDKs
Local storage technologies

For additional details, please review our Cookie Policy.

Our Services may also include third-party integrations such as:

LinkedIn
X (Twitter)
Embedded analytics tools
Tally forms

Interactions with those services are governed by their respective policies.

3. How We Use Your Personal Information

We may use personal information to:

Provide access to our Services
Respond to inquiries and support requests
Communicate with you
Improve our website and services
Conduct analytics and research
Personalize experiences
Market products and services
Comply with legal obligations
Protect against fraud or misuse
Support mergers, acquisitions, or restructuring activities

Where required by law, we will obtain your consent before processing personal information for specific purposes.

4. How We Disclose Your Personal Information

We may disclose personal information to:

Affiliated companies
Service providers
Business partners
Analytics providers
Legal authorities where required by law
Third parties involved in mergers or acquisitions

We may also disclose information to investigate fraud, enforce agreements, or protect the rights and safety of Global AI and others.

5. Your Privacy Choices and Rights

Depending on your jurisdiction, you may have rights to:

Access your personal information
Correct inaccurate information
Delete your information
Restrict or object to processing
Request data portability
Withdraw consent
Opt out of certain marketing activities
Opt out of the sale or sharing of personal information

Email Communications

You may unsubscribe from promotional emails at any time using the unsubscribe link included in communications.

Cookies and Personalized Advertising

You may manage Cookies through your browser settings or through our cookie preferences tool.

Please review our Cookie Policy for additional details.

6. Security of Your Information

We take reasonable measures to protect personal information.

However, no system is completely secure, and we cannot guarantee absolute security of transmitted or stored information.

7. International Data Transfers

Information may be processed in countries outside your jurisdiction, including the United States.

Where required, we implement safeguards such as:

Standard Contractual Clauses (SCCs)
Other lawful transfer mechanisms

8. Retention of Personal Information

We retain personal information only as long as necessary for:

Providing Services
Complying with legal obligations
Resolving disputes
Enforcing agreements
Supporting legitimate business operations

At the end of retention periods, information may be deleted or anonymized.

9. Supplemental Notice for California Residents

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including rights to:

Know what information is collected
Request deletion
Opt out of certain sharing activities
Request access to collected information

We do not sell personal information as defined under California law.

10. Supplemental Notice for Nevada Residents

Nevada residents may request to opt out of certain transfers of personal information by contacting:

legal@globalai.com

Subject line: “Nevada Do Not Sell Request”

11. Supplemental Notice for KSA Residents

If you access our Services from the Kingdom of Saudi Arabia, processing of personal information may also be subject to the Saudi Arabian Personal Data Protection Law (KSA PDPL).

12. Children's Information

The Services are not directed to children under 13.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, we will take appropriate steps to delete it.

13. Other Provisions

Our Services may contain links to third-party websites and applications.

We are not responsible for the privacy practices or content of third-party services.

Please review their respective privacy policies before providing information.

14. Accessibility

Global AI is committed to providing an accessible online experience for all users.

Please review our Accessibility Statement for additional information regarding accessibility features, accommodations, and feedback options.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

GlobalAI Cloud Inc.
Chief Privacy Officer
1201 North Market Street, Suite 111
Wilmington, DE 19801

Phone: +1-866-676-2911
Email: legal@globalai.com

‍

Privacy Policy